Legal
1. Service-Based Work Policy
Due to the nature of creative services like video editing, all work is handled on a project or milestone basis. Refunds, if any, are evaluated fairly depending on the stage of the project.
All refund requests must be submitted within 7 days of project start.
2. Custom Editing Service Refunds
For video editing services, refunds are evaluated based on the project stage:
Before work begins: 100% refund available.
After work begins: Partial refund may be considered based on completed edits or time invested.
After final delivery: No refunds. However, revisions will be provided as agreed.
We aim to keep things fair and flexible, and we’re always open to resolving concerns through revisions and clear communication.
3. How to Request a Refund
To request a refund, please email us at rajpurohitakshay033@gmail.com with the following details:
Project details or reference
Reason for the refund request
Any relevant screenshots or context (if applicable)
We’ll review your request carefully and respond within 3 business days.
4. Policy Updates
This policy may be updated occasionally to reflect changes in services or processes.
Any updates will be clearly posted on this page.